System Support Engineer (m/f/d)
Über uns
With over 15 years of experience in the pharmaceutical and chemical industry as well as in biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated experts who want to develop professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – completely free of charge. Register with us and reap the benefits of interesting job offers that match your skills and experience.Aufgaben
- Serve as a technical expert and primary point of contact for internal customers regarding all service aspects
- Install Roche Diagnostics systems (hardware and software) across all development phases—including early prototypes—as well as according to installation manuals in the Roche Diagnostics Knowledge (RDK) database
- Perform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting and repair of hardware and software issues
- Manage the deployment and servicing of various systems and their specific configurations
- Ensure comprehensive documentation in accordance with established quality standards
- Provide technical support for global development trials
Profil
- HF or university degree in engineering or life sciences discipline (e.g., Medical Devices, Electronics/Automation, Mechatronics) or completed technical vocational training with relevant practical experience
- Initial experience in, or clear willingness to work in, a highly regulated industry and in laboratories with biosafety levels S1 and S2
- First hands-on experience in a technical or mechanical occupation
- Customer- and service-oriented team player with strong communication and collaboration skills, featuring an autonomous and proactive work style
- Proficiency in English (written and spoken) is essential; German is a plus
- Basic knowledge of network administration and IT troubleshooting
- Prior experience servicing diagnostic instruments or involvement in equipment management
- Practical experience resolving technical issues across interdisciplinary setups (hardware, software, and laboratory workflows)
- Previous experience working in a GMP or ISO-regulated environment
Wir bieten
- Dynamic and innovative market environment
- A very renowned company
Ihr Kontakt
Referenznummer
900100/1
Kontakt aufnehmen
Telefon:+41 44 225 50 00
E-Mail: positionen@hays.ch
Anstellungsart
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